Renting a student apartment abroad can feel overwhelming, especially if it’s your first time living away from home. At Student Houses Segovia, we make this process simple, transparent, and student-friendly. Here’s everything you need to know—from booking to moving out—so you can focus on enjoying your experience in one of Spain’s most beautiful cities.

1. Booking and Reservation Process

How does the process start?

Students can reach out to us by email, phone, or visit our office directly. Some request a visit, others book right away. Once they’ve chosen, they pay the reservation fee (which also covers the first month’s rent). Then we prepare and sign the rental contract.

Do you need any documents to reserve?

No documents are required to confirm a reservation.

Can students reserve from abroad?

Absolutely. Many book before even arriving in Spain.

Are virtual or video viewings available?

Yes, we provide both options.

How long does it take to complete a reservation?

It can all be done in just 10 minutes if the student is ready to proceed.

2. Rental Contracts

What kind of contract do you offer?

We offer temporary 12-month contracts aligned with the academic year.

Are contracts available in English?

Yes.

Can contracts be extended?

Yes—but only by renewing for another full year.

What are the most important clauses to understand?

What is the typical contract duration?
12 months, in line with the academic calendar.

What are the most important clauses to understand?

• Rent must be paid between the 1st and 5th of each month
• The contract is binding and must be fulfilled in full
• Utilities are included but capped at a responsible usage limit
• The apartment must be returned in good condition upon departure

3. Deposits and Monthly Payments

How much is the deposit and when is it due?

Usually equivalent to one month’s rent, paid within 7 days after the contract is signed.

What does the deposit cover?

It covers potential damages and is returned if the apartment is in the same condition as at the beginning and all payments are up to date.

Are there admin or service fees?

No.

How is rent paid?

Via bank transfer only, between the 1st and 5th of each month.

Are utilities included?

Most apartments include electricity, water, and internet up to a maximum usage. Overages are paid separately. In some cases, utilities are billed separately based on usage.

4. Apartment Features and Services

Are the apartments fully furnished?

Yes, with all essential furniture and large appliances.

Is bed linen or kitchenware included?

No linens. Kitchenware is usually included.

Is Wi-Fi always included?

Not always—some students may need to arrange it if it’s not bundled with rent.

What about heating and air conditioning?

Heating varies: electric, gas, or oil systems. Most properties do not have air conditioning, as Segovia’s climate doesn’t typically require it.

5. Moving In and Daily Life

Who delivers the keys?

We do! Either in person at the office or accompanied if the booking was online.

What condition is the apartment in at move-in?

Properties are cleaned after the previous tenant leaves. If anything needs repairs, it’s usually fixed during the summer.

Is there an inventory or move-in checklist?

Yes. We have a detailed video record, and students are asked to make their own upon arrival for comparison.

Do you offer a welcome guide?

Yes, there is a check-in protocol with useful instructions.

Who do students contact if something breaks?

They can contact our team directly.

What support does Student Houses provide during the stay?

We help with maintenance issues, receive packages for students, and provide daily assistance—free of charge.

6. Moving Out

What’s the move-out process like?

Tenants must vacate by May 31 at 12:30 PM. We inspect the apartment, collect the keys, and finalize the stay.

When is the deposit returned?

Landlords have a legal maximum period of 30 days (from June 1st to June 30th) to return the deposit to the bank account provided by the tenant.

Is cleaning required before departure?

Yes, students must leave the apartment clean.

Can students request a rental certificate or reference letter?

Yes, upon request.

7. Trends and FAQs

How long do most students stay?

12 months.

When do most reservations happen?

Mainly in October.

What questions do students ask most often?

Location, features, rent, and whether utilities are included.

What’s the most common misunderstanding?

Utility inclusions and the condition in which the property must be returned.

Any recent updates?

We’re always improving our service, but no major updates at this time.

Your Next Step

At Student Houses Segovia, we combine local expertise with personalized service. We’ve refined every step of the rental process to make it easy, fast, and fair. If you’re coming to Segovia to study, we’ve got your new home waiting for you.

Ready to book or need advice?